Customer Service- Female [India]


 

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Responsibilities

  • Answering phones and explaining the product and services offered by the company.
  • Contacting existing customers as well as prospective customers using scripts.
  • Obtaining customer information and other relevant data.
  • Asking questions to the customer and understanding their specifications.
  • Resolving queries and issues related to the products and services.
  • Making recordings of all the sales phone calls and sales deals.
  • Taking and processing product orders in a professional manner.
  • Maintaining the database of the customers on a regular basis.
  • Suggesting solutions based on customer’s needs and requirements.

Requirements

  • High school diploma or equivalent.
  • Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.
  • Professional certification sales and marketing will be an advantage.
  • Hard-working individual.
  • Good time management abilities.
  • Strong decision-making skills.
  • Ability to tolerate stress and pressure.

Job Type: Full-time

Salary: ₹10,000.00 - ₹15,000.00 per month

Schedule:

  • Day shift
  • Morning shift

Work Location: In person

Speak with the employer
+91 7995556612

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